...more recent posts
Aha! Maybe this helps explain Verizon's missed appointments.
"...the Department [of Justice] noted that Verizon's performance in providing DSL lines to its competitors appeared to be discriminatory with respect to installation times, quality of service, and repairs."A covad operator told me that Verizon was showing up for only 50% of their scheduled appointments. But I'm sure now that the government is involved everything will be worked out in a timely manner ;-)