News of Corporate America, Where The Few Enjoy Lavish Lifestyles in Exchange for Low Pay for Employees and Bad Products and Services for the Public, Installment 38999:

Excite@home has petitioned the Bankruptcy Court to void its Internet service contracts, effective Nov. 30, with Comcast, AT&T, and other providers of cable internet service to a total of 4 million customers (including yours truly). I just got a very lame email from Comcast giving me their backup plan "in the unlikely event" my email, webspace, and Internet service are suddenly rendered inaccessible: (1) Back up my website to CD or hard drive. (2) Set up a "temporary" ISP account with NetZero via phone modem.

That's rich! Five months ago Excite@home's supercilious technicians were trying to get me to disconnect my NetZero phone connection so I could "get better service with my cable."
- tom moody 11-28-2001 2:34 pm

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