Sitterwerk Art Library in St. Gallen, Switzerland, has 25,000 items on its shelves in no particular order.... That the shelves have no persistent order doesn’t mean they have no order. Rather, works are reshelved by users in the clusters the users have created for their research. All the items have RFID tags in them, and the shelves are automatically scanned so that the library can always tell users where items are located.
As a result, if you look up a particular item, you will see it surrounded by works that some other user thought were related to it in some way. This creates a richer browsing experience because it is shaped and reshaped by how its community of users sees the items’ inter-relationships.
The library has now installed Werkbank, which is a plain old table where you can spread out a pile of books and do your research. But, unlike truly plain old tables, this one combines RFID sensors and cameras with recognition software so it knows which works you’ve put on the table and how you’ve organized them. Werkbench notes those associations, and stores them, creating a rich network of related works.
It also lets the individual save a research set, and even compile a booklet documenting those items, with notes. It can be printed on the spot and taken home … or put into the shelves as a user-generated lib guide.